Looking Good!
John K
1/18/2022
My house did not have a vent for the kitchen hood. I hired some to install it with new vent. It is quiet (I can be loud if you want it to be), lights are bright, stylish and my house looks whole lot better with it. Nice addition in my kitchen!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Powerful and beautiful
Dawn
1/4/2022
I purchased this hood to go with my other Samsung appliances and it is a showstopper. It is elegant and very powerful. Prior to my kitchen Reno I had an outdated recirculating hood which literally did nothing but blow the food smells, smoke and grease around. This one has 4 different vent powers and vents to the outside. The lighting is great for cooking too. The only issue is I cannot find the hood on the Samsung app to connect to Wi-Fi.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Just what we needed
WilyumzFam
11/10/2021
My wife was looking to redo the kitchen hood, since we didn't have an option when building the home. We selected this hood due to the looks, but at the same time it has been a great addition to the kitchen. Once we purchase our Samsung oven, the bluetooth feature will be used (which is cool, that is will turn on and off when we are cooking automatically).
Overall, we would purchase this hood again in the future, if we were moving to a new home.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Sleek and efficient
DA277
9/27/2021
I purchased this range hood to compliment other Samsung appliances. This is an elegant looking hood works great! I'm thrilled to finally have a range hood that vents to the outside
Originally posted on Samsung.com
Yes, I recommend this product
Great product
Luca
9/27/2021
I brought this hood over a month and love it works perfectly.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Nice hood!
brit
3/24/2021
Very happy with this hood. The fan works really well and I use the light ALL the time. It's a clean slick look and goes nicely with the range.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Sleek kitchen design
CarlosElChef
2/24/2021
I bought this recently to create a hood range environment. It looks sleek and does a great job in removing any cooking odors.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Unreliable
Jeff
2/16/2021
keypad went out after warranty barely expired .lights and fan on unit work but boost function is inoperative and backlighting for all of the touchscreen is inop. would not reccomend samsung appliances to my worst enemy. i bought almost 8 grand worth of appliances and am regretting it a year later.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible customer support knowledge
Felix
2/5/2021
when trying to install it i noticed there was a discrepancy on what the installation manual shows and what i saw. clearly there was a electrical hookup part that was missing and i am not talking about the power cord. samsung customer service told the warranty does not cover missing parts. once i got a warranty claim in i realized that the agents do not have the knowledge about this product and i asked to speak with a manager i was told someone will call me back. in the meantime i am stuck with a brand new hood on the garage floor, and no help from customer service. this weekend i will try returning it to bestbuy. i doubt it will work. it has been more than 15 days since i purchased the hood.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Beautiful design
Alex
11/12/2020
The range hood has an original design with proportional shapes. The 600 cfm is great too.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Features
Coco
10/16/2020
I bought this month ago and is fantastic .
I would recommend this range hood.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Stopped working after 2 yrs and short warranty
Frances
9/4/2020
just like the other reviews, only owned for 2 yrs and the power won't turn on. warranty is only for 1 yr so will need to pay out of pocket to have it fixed... way too expensive to have it breakdown after 2 yrs.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible customer service
Jake
8/27/2020
this hood is advertised as having wi-fi capabilities. i do not see any instructions on how to connect it in the manual. i called technical support to find out how to connect it. after waiting on hold for nearly 15 minutes while the agent tried to find a solution, i was hung up on! he had my phone number and could have called back but did not do so. i called customer service again and waited on hold for nearly 30 minutes to get through to someone. this person could not figure out how to connect it to wi-fi either. he told me he would have to put me through to a different department. when he did so, i was hung up on again! he too had my phone number but did not call back. it is clear that these agents have no clue how their products work.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Excellent performance but poor wi-fi interface
JoeL
7/29/2020
I purchased this hood and the Gas Cooktop NA30N7755TS/AA together. Both appliances work very well in standalone configuration.
After considerable effort, I was initially able to pair the units (both BT and wi-fi) and establish a connection to SmartThings App that allowed me to use IPhone to start hood fan, control fan speed, turn hood light and timer on/off and monitor burner on/off. However, several days later, upon registering the products at Samsung website, I lost SmartThings app access to all feature controls except monitoring burner on/off.
Tried deleting registered appliances and re-registering, deleting and reinstalling SmartThings app, even deleting Samsung account and creating new account with new email and password, all to no avail. SmartThings can still only tell me if a burner is on, hardly important!
In short, the appliances themselves are top notch, but the feature I paid extra for, wi-fi control by way of SmartThings, is essentially useless. And since the Samsung website does not support efficient navigation to technical support via chat, phone or email inquiries, my overall satisfaction is reserved because I can't get the wi-fi to work as it initially did and there is no easy way to contact Samsung for technical assistance.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Touch screen for controls died
CHARLES K
7/10/2020
the hood worked for about a year and then the touch screen for the controls became unresponsive. the hood is out of warranty and had to replace it with another hood.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
It really vents!!!
AmyE
4/2/2020
I have had numerous exhaust fans for cooking over decades. This is the first fan that actually exhausts the smoke! No smoke alarms going off in my house. I love the feature that lets you keep the fan running for a time to clear out but turns itself off
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Sleek and Functional
Mike
1/8/2020
love this hood. super sleek and gets the job done. love the smooth control panel instead of physical oush buttons.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
cant connect to smartphone
fetty1
6/12/2019
just bought over 8k samsung appliances. bought this hood with understanding - advertised on web it could be controlled by smartphone and our gas range would connect to it as well. neither is true.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Lights Stopped Working
Junk Samsung Hood
9/17/2018
Just after my warranty expired the LED lights stopped working. You can press the button, it makes the obnoxious click sounds it's supposed to make, but no lights turn on. The problem was intermittent at first, but now I can press the button 20+ times on and off with no lights.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Cannot use as the re-circulation kit is not available
Rolo12937432
2/27/2018
The specs clearly show this can be used with the re-circulation kit where outside venting is not possible. However no one, including Samsung can order the part (NK-AF030FNB/AA) as stated in the manual. So right now it's sat in a box not being used
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
